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Error codes can appear on the screen of your jack sewing machine at any time. If you have good knowledge of the error codes, you will be able to solve those error codes instantly.
However, if you do not know the error codes, you will struggle to fix them and waste your valuable time.
That is why we are gifting this guide to you where you can learn about the causes and solutions of all Jack Sewing Machine error codes.
Error codes of Jack sewing machine A and K series
Let’s explore the error codes of the Jack A and K series, such as the A4 and K4 sewing machines:
Jack sewing machine error 01
Cause of error:
Error code 01 occurs due to hardware over-current.
Solution:
Remove the power supply of your sewing machine. Wait for 40 seconds and then restart the machine.
If the controller is still not working, you can replace it.
Jack sewing machine error 02
Cause of error:
Error code 02 is caused by software over-current.
Solution:
Remove the power supply of your sewing machine. Wait for 40 seconds and then restart the machine.
If the controller is still not working, you can replace it.
Jack sewing machine error 03
Cause of error:
Error code 03 occurs due to under-voltage.
Solution:
Check the main voltage and see if it is normal or not.
If it is not, you need to stabilize the voltage to solve this problem.
Jack sewing machine error 04
Cause of error:
Error code 04 appears due to overvoltage while the sewing machine is turned OFF.
Solution:
First, you need to disconnect the controller power.
Now check if the input voltage is too high (it shouldn’t be higher than 264V). If you find that the input voltage is too high then you should only restart the controller when the voltage supply gets back to normal.
However, if your controller does not work even at normal voltage, you will have to replace the controller.
Jack sewing machine error 05
Cause of error:
Error code 05 is caused due to over-voltage while the machine is operating.
Solution:
First, you need to disconnect the controller power.
Now check if the input voltage is too high (it shouldn’t be higher than 264V). If you find that the input voltage is too high then you should only restart the controller when the voltage supply gets back to normal.
However, if your controller does not work even at normal voltage, you will have to replace the controller.
Jack sewing machine error 06
Cause of error:
Error code 06 occurs due to a short circuit of the solenoid.
Solution:
Remove the plug and restart after 40 seconds. If the error appears again, replace the control box.
Also, try to diagnose and fix the underlying cause of the short circuit.
Jack sewing machine error 07
Cause of error:
Error code 07 occurs due to failure of motor current measuring.
Solution:
Disconnect the power supply of the machine and restart the machine after 40 seconds to see if the problem is gone.
If this error occurs again and again, you need to seek technical assistance from a qualified technician.
Jack sewing machine error 08
Cause of error:
Error code 08 appears when the sewing motor of your machine is blocked.
Solution:
Check the machine and remove any tangled threads and pieces of fabric stuck in different parts.
Remove any sluggish movement from the sewing machine.
Replace the encoder.
If nothing works, the last option is to replace the sewing motor.
Jack sewing machine error 09
Cause of error:
Error code 09 is displayed when there is a brake circuit failure.
Solution:
Inspect the brake resistor plug present on the electric board and make sure it is not loose or damaged. If it is, fix it.
Otherwise, replace the control box.
Jack sewing machine error 10
Cause of error:
Error code 10 appears in case of a communication failure in the machine.
Solution:
Check the connection and plug-in and fix it if damaged or too loose.
Try restarting the machine.
If nothing works, replace the control box.
Jack sewing machine error 11
Cause of error:
When there is a machine head needle positioning failure, error code 11 is displayed on the screen.
Solution:
Check the connection line between the controller and the machine head synchronizer. Make sure it is not damaged or too loose. If it is, then fix it and restart the machine.
If no solution works, replace the control box.
Jack sewing machine error 12
Cause of error:
Error code 12 is displayed in case of an initial motor electrical angle failure.
Solution:
Power down and try again 2 or 3 times.
If the error keeps appearing then replace the controller.
Jack sewing machine error 13
Cause of error:
Error code 13 is displayed when there is a motor HALL failure.
Solution:
Remove the power supply of the machine.
Check the motor sensor plug and make sure it is not too loose or damaged. If it is, then fix it and restart the machine.
If error code 13 shows up again, replace the controller.
Jack sewing machine error 14
Cause of error:
Error code 14 appears because of DSP READ-WRITE EEPROM failure.
Solution:
Disconnect the power supply of the machine and then restart it after waiting for 30 seconds.
If nothing works, replace the controller.
Jack sewing machine error 15
Cause of error:
Error code 15 is displayed because of motor over-speed protection.
Solution:
Disconnect the power supply of the machine and then restart it after waiting for 30 seconds.
If nothing works, replace the controller.
Jack sewing machine error 16
Cause of error:
Error code 16 shows up due to motor reversion.
Solution:
Disconnect the power supply of the machine and then restart it after waiting for 30 seconds.
If nothing works, replace the controller.
Jack sewing machine error 17
Cause of error:
Error code 17 occurs because of HMI READ-WRITE EEPROM FAILURE.
Solution:
Disconnect the power supply of the machine and then restart it after waiting for 30 seconds.
If nothing works, replace the controller.
Jack sewing machine error 18
Cause of error:
Error code 18 is displayed because of motor overload.
Solution:
Disconnect the power supply of the machine and then restart it after waiting for 30 seconds.
If nothing works, replace the controller.
Jack sewing machine error 23
Cause of error:
Error code 23 occurs due to the sewing motor blocked encoder failure.
Solution:
Remove any sluggish movement in your sewing machine.
Replace the encoder.
If nothing works, the last solution is to replace the sewing motor.
Error codes of Jack F4 sewing machine
Here are the error codes of the Jack F4 sewing machine:
Jack sewing machine 0F error code
Cause of error:
If you leave the sewing machine in standby mode for more than 30 minutes, the machine enters sleep mode and the voltage is too low.
In such a case, error code 0F appears on the screen of machine.
Solution:
To wake up the machine, you need to press the “+” or “—“
If the machine still shows error code 0F then check the voltage.
Jack sewing machine E1 error code
Cause of error:
Error code E1 appears when the motor is stuck or when the plug of the motor is too loose or dropped.
Solution:
Give some rest to the motor and turn it OFF. After several minutes, restart the machine.
Check if the fabric you are sewing is too thick or heavy and causing the motor to get stuck. If it is, you need to stop sewing this fabric because it is too tough for your machine.
Check if you have not lubricated the sewing machine for a long time because a lack of lubrication causes the motor to jam. If that’s the case, oil your sewing machine instantly.
Check if the plug is damaged, drop, or too loose. If yes, fix it.
Whatever the case is, solve it accordingly and the error code will be gone.
Jack sewing machine E2 error code
Cause of error:
Error code E2 appears when the motor controller of your sewing machine is abnormal.
This error usually occurs if you use the machine too much without any rest.
Solution:
Turn off your sewing machine and leave it for 5 to 10 minutes.
After that, restart the machine. If the error shows up again, contact a qualified technician.
Also, check if the plug is too or drop.
Jack sewing machine E4 error code
Cause of error:
Error code E4 occurs when the needle position is abnormal.
Solution:
Check if the coder wire is not broken.
Check if the plug is connected correctly.
Check if the plug is not too loose or if its shape has changed.
Jack sewing machine E5 error code
Cause of error:
Error code E5 is displayed when the needle governor is abnormal.
Solution:
Check if the plug is connected properly.
Check if the problem is due to the hall. If it is due to hall, press the “—“ for 3 seconds and it will turn OFF this function.
Jack sewing machine E6 error code
Cause of error:
Error code E6 appears when the speed governor is abnormal.
Solution:
It mainly occurs when the plug is not connected properly.
Check if the plug is correctly connected.
Check if the coder wire is not broken or damaged.
Jack sewing machine E7 error code
Cause of error:
Error code E7 shows up due to the machine head protection of the safety switch.
Solution:
Check if the machine head is steady or not. Otherwise, for 4 seconds, press —for 4 seconds and turn off this function.
Jack sewing machine Eb error code
Cause of error:
Error code Eb appears in case of system over-voltage.
Solution:
Cut off the power immediately.
Check if the voltage supply is too high (more than 264V). If it is, you need to adjust the voltage and set it to the rated voltage (220 V) and then start working. Otherwise, change the “Y” parameter to 0.
Jack sewing machine Ec error code
Cause of error:
Error code Ec occurs in case of system under-voltage.
Solution:
Cut off the power immediately.
Check if the voltage supply is too low (under 154 V). If it is, you need to adjust the voltage and set it to the rated voltage (220 V) and then start working. Otherwise, change the “Y” parameter to 0.
Special note: If your sewing machine is showing an error that is not going away despite you trying various solutions, contact the manufacturer or local dealer in time.
Error codes of Jack JK-T1790 electronic buttonhole sewing machine
Now it is time to explore the error codes of the Jack JK-T1790 sewing machine:
Jack sewing machine E023 error
Description of error:
Error code 023 appears when the step-out of the motor is detected while the presser lifting motor starts operation or passes the origin sensor.
How to recover:
Hit the closed button to return.
Recovery place:
Main menu screen
Jack sewing machine E302 error
Description of error:
Error code 302 is the confirmation of the tilt of the machine head while the tilt of the machine head sensor is turned OFF.
How to recover:
Hit the closed button to return.
It is also possible to restart the machine after resetting it.
Recovery place:
Main menu screen
Jack sewing machine E304 error
Description of error:
Error code 304 indicates an error in the cloth-cutting knife sensor.
How to recover:
Hit the closed button to return.
It is also possible to restart the machine after resetting it.
Jack sewing machine E489 error
Description of error:
Error code 489 means knife size error.
It occurs when the size of the knife is larger than the size of the cloth-cutting knife.
How to recover:
Press the closed button to return.
Recovery place:
Sewing data and input screen
Jack sewing machine E495 error
Description of error:
Error code 495 indicates a presser size error. Width direction = right only.
The problem occurs when the stitching data has exceeded the size of right only of the width direction of the presser.
How to recover:
Hit the closed button to return.
Recovery place:
Sewing data and Input screen
Jack sewing machine E496 error
Description of error:
Error code 496 indicates a presser size error. Width direction = left only.
The problem occurs when the stitching data has exceeded the size of left only of the width direction of the presser.
How to recover:
You can return by pressing the closed button.
Recovery place:
Sewing data and input screen
Jack sewing machine E498 error
Description of error:
Error code 498 indicates a presser size error. Width direction = right and left.
The problem occurs when the stitching data has exceeded the size of the right and left width direction of the presser.
How to recover:
You can return by pressing the closed button.
Recovery place:
Sewing data and input screen
Jack sewing machine E499 error
Description of error:
Error code 499 indicates a presser size error. Length direction = rear.
The problem occurs when the stitching data has exceeded the size of the rear length direction of the presser.
How to recover:
Return by pressing the closed button.
Recovery place:
Sewing data and input screen
Jack sewing machine E501 error
Description of error:
Error code 501 is an Alarm of Oversteps: the limit of the X-axis area.
How to recover:
Return by pressing the closed button.
Recovery place:
Main menu screen
Jack sewing machine E502 error
Description of error:
Error code 502 is an Alarm of Oversteps: the limit of the Y-axis area.
How to recover:
Return by pressing the closed button.
Recovery place:
Main menu screen
Jack sewing machine E503 error
Description of error:
Error code 503 is displayed when there is an error in the needle thread trimmer’s home position.
How to recover:
Return by pressing the closed button.
Recovery place:
Main menu screen
Jack sewing machine E504 error
Description of error:
Error code 504 is displayed when there is an error in the bobbin thread trimmer’s home position.
How to recover:
Return by pressing the closed button.
Recovery place:
Main menu screen
Jack sewing machine E505 error
Description of error:
Error code E505 is shown when the home position of the presser is not found.
How to recover:
Return by pressing the closed button.
Recovery place:
Main menu screen
Jack sewing machine E506 error
Description of error:
Error code 506 shows up on the screen when there is an error in the home position of the Principal axis.
How to recover:
Return by pressing the closed button.
Recovery place:
Main menu screen
Jack sewing machine E507 error
Description of error:
Error code 507 is an Alarm of the X-axis returning home position.
How to recover:
Return by pressing the closed button.
Recovery place:
Main menu screen
Jack sewing machine E508 error
Description of error:
Error code 508 is an Alarm of the Y-axis returning home position.
How to recover:
Return by pressing the closed button.
Recovery place:
Main menu screen
Jack sewing machine E509 error
Description of error:
When there is an error in the X-axis direction data, error code 509 appears on the screen.
How to recover:
Return by pressing the closed button.
Recovery place:
Previous screen
Jack sewing machine E510 error
Description of error:
When there is an error in the Y-axis direction data, error code 510 appears on the screen.
How to recover:
Return by pressing the closed button.
Recovery place:
Previous screen
Jack sewing machine E511 error
Description of error:
Error code 511 occurs when there is an error in the communication of the control card.
How to recover:
Return by pressing the closed button.
It is possible to restart the machine after resetting it.
Recovery place:
Previous screen
Jack sewing machine E512 error
Description of error:
If the Y-axis direction data is negative, error code 512 appears on the screen.
How to recover:
Press the close button to return.
Note the communication manufacturer and the data.
Jack sewing machine E600 error
Description of error:
Error code E600 indicates an error in the eyelet width. The problem occurs when the eyelet width becomes larger than the eyelet length.
How to recover:
You can return by pressing the closed button.
Recovery place:
Sewing data and input screen
Jack sewing machine E735 error
Description of error:
Error code 735 is the Principal axis drive Alarm.
How to recover:
Return by pressing the closed button.
It is also possible to restart after resetting.
Jack sewing machine E736 error
Description of error:
Error code 736 occurs when the stepping out of the principal axis coder is detected.
How to recover:
Return by pressing the closed button.
It is also possible to restart after resetting.
Jack sewing machine E915 error
Description of error:
Error code 915 appears in case of an error in the communication of the host computer writing.
The problem occurs due to an abnormality in communication.
How to recover:
Return by pressing the closed button.
It is also possible to restart after resetting.
Jack sewing machine E916 error
Description of error:
Error code E916 means an error in the slave computer’s data.
The problem occurs due to abnormality in communication.
How to recover:
Return by pressing the closed button.
It is also possible to restart after resetting.
Jack sewing machine E917 error
Description of error:
Error code 917 indicates a defeat in initializing communication.
The problem arises due to abnormality in communication.
How to recover:
Return by pressing the closed button.
It is also possible to restart after resetting.
Jack sewing machine E999 error
Description of error:
Error code E999 is displayed if the cloth knife does not return.
When the cloth-cutting knife fails to return after the predetermined time lapse, you see the error code E999 on the screen.
How to recover:
Return by pressing the closed button.
It is also possible to restart after resetting.
Error codes of Jack C series sewing machines
Let’s take a look at the error codes of Jack C-4, C-5, and similar models:
Jack sewing machine error code E1
Cause of error:
Error code E1 occurs when the motor of your sewing machine is stuck or stalled.
Solution:
Check if the motor of your sewing machine is stuck or not or if it is tough to rotate.
Check if the motor plug sensor is not loose or damaged.
If nothing works, contact the local agent.
Jack sewing machine error code E2
Cause of error:
Error code E2 occurs due to software over-current.
Solution:
Check if the voltage is normal or not.
Reset or restart the sewing machine.
If nothing works, contact the local agent.
Jack sewing machine error code E3
Cause of error:
This error occurs when there is a problem in the connection between the control box and the panel.
Solution:
Check if the connection of the panel and control box is not damaged or too loose.
Reset or restart the sewing machine.
If nothing works, contact the local agent.
Jack sewing machine error code E4
Cause of error:
E4 error occurs when the motor hall signal is abnormal.
Solution:
Check if the motor plug connection is too loose.
Check if the wire is broken or damaged.
If nothing works, change the motor.
Jack sewing machine error code E5
Cause of error:
E5 error occurs when the needle stop position signal is abnormal.
Solution:
When the machine shows the E05 error code, it automatically changes the value from parameter 2 to 0 and the error is automatically cleared after 10 seconds.
If it does not:
Turn off the sewing machine.
Check if the motor needle position signal plug connection is not too loose, broken, or damaged.
Check if the handwheel magnet or plug is too loose or not.
Try factory resetting the sewing machine and then restart.
Contact the local agent if you are unable to solve the problem.
Jack sewing machine error code E6
Cause of error:
E6 error occurs when the presser foot safety switch is in the wrong position.
Solution:
Check if the presser foot safety switch is back in the correct position or not. If it has, then click (P) to clear the error E6.
Otherwise, change the value of parameter 57 from 1 to 0. However, keep in mind that if you are in the fully intelligent mode, the error will not be cleared by changing the P57 value to 0.
Contact the local agent if you are unable to solve the problem.
Jack sewing machine error code E7
Cause of error:
E7 error occurs when the sewing bed safety switch/plate is in the wrong position.
Solution:
Check if the sewing bed safety switch/plate is back in the correct position.
Otherwise, change the value of parameter 58 from 1 to 0. However, keep in mind that if you are in the fully intelligent mode, the error will not be cleared by changing the P58 value to 0.
Contact the local agent if you are unable to solve the problem.
Jack sewing machine error code E8
Cause of error:
E8 error occurs when the needle bar safety switch is in the wrong position.
Solution:
Check if the needle bar safety switch is back in the correct position.
Otherwise, change the value of parameter 59 from 1 to 0. However, keep in mind that if you are in the fully intelligent mode, the error will not be cleared by changing the P59 value to 0.
Contact the local agent if you are unable to solve the problem.
Jack sewing machine error code E9
Cause of error:
E9 error occurs due to a problem in the pedal connection.
Solution:
Check if the connection of the control box and pedal is damaged/too loose or not.
Contact the local agent if you are unable to solve the problem.
Jack sewing machine error code E10
Cause of error:
E10 code is displayed when there is a hardware over-current problem.
Solution:
Check the voltage.
Reset or restart the sewing machine.
Otherwise, contact your local agent.
Jack sewing machine error code E11
Cause of error:
E11 code is shown when there is a stop over-voltage problem.
Solution:
Check if the voltage is normal or not.
Reset or restart the sewing machine.
Otherwise, contact your local agent.
Jack sewing machine error code E12
Cause of error:
The E12 error is caused due to system under-voltage.
Solution:
Check if the voltage is normal or not.
Reset or restart the sewing machine.
Otherwise, contact your local agent.
Jack sewing machine error code E13
Cause of error:
The E13 error is caused because of a fault in the brake circuit.
Solution:
Get in touch with your local agent.
Jack sewing machine errorcode E14
Cause of error:
The E14 error is displayed when there is a parameter read-write problem.
Solution:
Try restarting the machine.
If nothing works, get in touch with your local agent.
Jack sewing machine error code E15
Cause of error:
E15 is caused by the protection of the motor over speed.
Solution:
Reset your sewing machine.
Jack sewing machine error code E16
Cause of error:
E16 is caused by motor reversal.
Solution:
Reset the machine.
Get in touch with your local agent if you are unable to solve it.
Jack sewing machine error code E17
Cause of error:
E17 is caused due to a running overvoltage problem.
Jack sewing machine error code E18
Cause of error:
The E18 error is caused by the overloading of the motor.
Solution:
Check if the garment you are sewing is not too thick or heavy for the machine.
Check if the machine head is stuck or difficult to rotate.
Check if the motor sensor and plug connection are too loose or damaged.
Get in touch with your local agent if you cannot solve the problem.
Jack sewing machine error code E19
Cause of error:
E19 error occurs due to a problem in the current detection circuit.
Solution:
Try to restart the sewing machine.
Otherwise, get in touch with your local agent.
Jack sewing machine error code E20
Cause of error:
E20 code means Power Off.
Jack sewing machine error code E24
Cause of error:
The E24 error is caused by a fault in the voice chip working.
Solution:
Try factory resetting the sewing machine.
If no solution works, get in touch with your local agent.
Jack sewing machine error code E26
Cause of error:
The E26 error is caused by a communication problem between the controller and the transfer board or adapter plate.
Solution:
Check if the control box and the adapter board cable are too loose.
Restore the factory settings and restart the sewing machine.
Jack sewing machine error code E27
Cause of error:
E27 error code is displayed when there is a factory reset fault.
Solution:
Perform a factory reset after the Power is OFF.
Jack sewing machine error code E28
Cause of error:
The E28 error is caused due to a shearing electromagnet control fault.
Jack sewing machine error code E29
Cause of error:
E29 error occurs when there is a problem in the voltage foot electromagnet control.
Jack sewing machine error code EA1
Cause of error:
Error code EA1 is displayed when the ascending count is full.
Solution:
Press the P button to clear.
Otherwise, go to parameter P71 and change the value to 5.
Jack sewing machine error code EA2
Cause of error:
Error code EA2 is displayed when the descending count is full.
Solution:
Press the P button to clear.
Otherwise, go to parameter P71 and change the value to 5.
